Replace and Refund Policy

At Shop4Tech, we strive to provide you with the best products. In case you receive a faulty product, we're always ready to assist you with our Replace and Refund Policy.

Eligibility for Replacement or Refund

We accept requests for product replacements or refunds in cases of faulty goods within 30 days from the initial date of purchase. To be eligible for a replacement or refund, the product must meet the following criteria:

  1. The product is defective, or experiences malfunction due to internal issues.
  2. The issue was not a result of misuse or unauthorized modifications.
  3. The product was purchased directly from Shop4Tech 

 

How to Request a Replacement or Refund

 

If you fulfill all the criteria above and qualify for a replacement or refund, please follow these steps:

  • Get in touch with our Customer Support team at Shop4Tech@Gmail.com within 30 days of your purchase.

  • Provide us with comprehensive details about the issue, and if possible, include photos or videos to help us assess the condition.

  • Our Customer Support team will help you through the necessary procedures, which may include fixing the product.

  • Once the issue is confirmed, we’ll proceed with processing your replacement or refund.

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Exceptions

It’s important to note that our Replace and Refund Policy does not cover:

  1. Normal expiration and product restrictions.

  2. Problems caused by misuse, negligence, or improper maintenance

  3. Products purchased from other sellers and unauthorized resellers.

Contact Us

Should you have any questions or require additional assistance regarding our Replace and Refund Policy, please reach out to our committed Customer Support team at https://shop4tech.biz/contact/. We’re committed to ensuring your satisfaction and addressing any concerns you may have.